TELECOM AUDIT - A DETAILED PROCESS

The Evergreen Energy Group (TEEG) specializes in telecom audits. We examine more than 100 areas of your telecom bill to make sure you are receiving the services you need and not paying for those you don't want.

LOCAL PHONE SERVICE (DIAL TONE)

• Develop inventory of all lines, trunks, DID services, and local circuits
• Verify existence and use for all lines, trunks, and local circuits
• Check rates for lines, trunks, DID services, and features services against contracts, tariffs, and promotions
• Check local circuit charges against tariffs and contracts
• Check fees and surcharges against tariffs
• Check taxes billed against exemptions and federal and state tax laws

LONG DISTANCE AND TOLL-FREE SERVICE

• Determine actual rates billed
• Determine actual call measurement and call rounding billed
• Check dedicated service charges (T1 loops and central office charges)
• Check rates, call measurement and rounding, discounts, and dedicated service charges against tariffs, service guides, and promotions
• Check for slamming - unauthorized transfer of long distance services to other carriers
• Check taxes billed against exemptions and federal and state tax laws

CIRCUIT, WAN, AND INTERNET ACCESS CHARGES

• Inventory circuits, frame relay, managed WAN services, and Internet access services
• Check component charges against contracts and tariffs
• Check all mileage-related charges
• Check bandwidth-related charges against actual service
• Check meet-point pricing on meet-point circuits
• Check port, loop, and PVC charges
• Check taxes billed against exemptions and federal and state tax laws
• Verify cellular (wireless) service charges
• Inventory phones and rate plans
• Itemize and check fees and surcharges
• Check rate plan assignments versus contracts
• Check discounts versus contracts and volume discount schedules

Despite the depth and level of detail of our telecom audits, this process takes little of your valuable time. You simply provide a few key pieces of information and we take it from there.

Contact TEEG today to schedule a telecom audit.